Welcome to Shetland Islands Citizens Advice Bureau

Get Advice

Here to help

Call our bureau directly
01595 694696

Email Us Get advice

Can we help boost your income and reduce costs?

Our Money Map Tool is a one stop shop for information and practical support on grants, benefits and how to maximise your household income and reduce costs

Giving you the power to deal with your problems

Shetland Islands Citizens Advice Bureau is a local, independent charity which provides free, impartial and confidential advice and information to give you the tools you need to sort out any issues or problems. Check out our online support tools

We’re at the heart of the community and offer several services, including:

Can we help you with your council tax?

Check my council tax


Our Latest News

Volunteering at the heart of the local community

If you’d like to give something back to the local community and gain some excellent skills while you’re at it, find out about volunteering opportunities with Shetland Islands Citizens Advice Bureau.

Serving Scotland since 1939

Shetland Islands Citizens Advice Bureau is a member of Citizens Advice Scotland (CAS). CAS supports our bureau by providing management and fundraising expertise, plus resources like IT, tools and training. Citizens Advice Scotland is dedicated to empowering local communities and campaigning for change where it’s needed most.

The advice service we offer must always meet high national standards set by Citizens Advice Scotland. Our staff and volunteers undergo extensive training and have access to a wealth of resources, to provide you with the best quality, most up-to-date advice on a range of topics. At Shetland Islands Citizens Advice Bureau you’ll receive a professional service, every single time.

Our Funders

Citizens Advice Scotland logo
Shetland Islands Council crest