Triage Adviser
Closing date:
4th August 2025
Location:
Market House, 14 Market Street, Lerwick, Shetland Islands ZE1 0JP
Salary range:
£30,109 - £31,961
More about the job:
We are seeking someone who believes in our work and is committed to our mission and values. Combining a caring and compassionate outlook with a driven and enthusiastic approach, you will enjoy a role at the heart of the organisation where your invaluable skillset will assure our future success.
As this post is the front line for all enquiries into the Bureau with a particular focus on the provision of generalist advice to support vulnerable clients, excellent communication skills, both written and oral, are essential.
You will be based in the main Bureau office in Lerwick and be part of a team of advisers working together to ensure we provide a high quality, holistic service.
This is a critical role supporting clients into our service and setting the tone for their advice journey. You will develop a deep understanding of the issues affecting our community.
If you are interested in helping those most in need within the Shetland community, we’d like to hear from you, and we are particularly keen to hear from you if you have direct or indirect experience of issues relating to social justice. If you would like to know more about the role, please do not hesitate to contact Della Armstrong, Bureau Manager on 01595 743981 for a chat.
This post is fixed -term until end August 2028. Continuation subject to funding.
Please scroll further down until you reach the Useful Files section to access the; Job Pack which contains full details of the post and the competencies required within the Job Description and Person Specification, Job Application Form, Privacy Notice for Job Applicants, and the Equality and Diversity Form.
Employee benefits
SICAB offers excellent terms and conditions, including a total of 36 days leave and a pension scheme with a 6% employer contribution. Employees are able to access a free, independent and confidential counselling service. We are an inclusive employer considering flexible working arrangements where appropriate.
How to apply:
For further details and information on how to apply, please contact della.armstrong@shetland.org
